1. Introduction
Heatsinkproto (“we,” “us,” or “our”) is committed to protecting the privacy of business clients (“you”) who use our website and services. This Privacy Policy outlines how we collect, process, and safeguard personal data submitted through inquiry forms, contact information forms, and other interactions on our website, in compliance with the EU General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for your personal data is:
Heatsinkproto
Email: info@heatsinkproto.com
3. Types of Data Collected
We collect the following categories of data:
- Business Information: Company name, job title, industry, and project details.
- Contact Details: Name, email address, phone number, and physical address.
- Technical Data: IP address, browser type, device information, and cookies (see Section 9).
- Communication Data: Content of inquiries, quotes, or support requests submitted via forms.
4. Purpose and Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries/quote requests | Performance of a contract (Art. 6(1)(b) GDPR) |
| Providing technical support | Legitimate interests (Art. 6(1)(f) GDPR) |
| Marketing communications | Consent (Art. 6(1)(a) GDPR) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
5. Data Sharing and Transfers
We may share your data with:
- Service Providers: Payment processors, cloud hosting partners, and CRM platforms, under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights.
- International Transfers: Data may be transferred outside the EU/EEA only to countries with adequate protection (e.g., under GDPR-approved Standard Contractual Clauses).
6. Data Retention
We retain personal data only as long as necessary:
- Inquiry/Contact Data: 2 years after last interaction.
- Technical Data: 12 months.
- Legal Records: Up to 7 years for tax or regulatory compliance.
7. Security Measures
We implement safeguards including:
- SSL/TLS encryption for data transmission.
- Restricted access to data based on role-based permissions.
- Regular security audits and vulnerability assessments.
8. Your Rights Under GDPR
You have the right to:
- Access, correct, or delete your data.
- Restrict processing or object to direct marketing.
- Data portability (receive your data in a structured format).
- Withdraw consent at any time (where applicable).
- Lodge a complaint with a supervisory authority (e.g., your local EU DPA).
To exercise these rights, contact us at info@heatsinkproto.com.
9. Cookies and Tracking
We use essential cookies for website functionality and analytics cookies (e.g., Google Analytics) to improve user experience. Consent is obtained via a cookie banner upon first visit. You may adjust preferences through your browser settings.
10. Policy Updates
We may update this policy periodically. Changes will be posted on this page, and material updates will be notified via email or website banners.
Contact Us
For questions about this Privacy Policy or data practices:
Email: privacy@heatsinkproto.com